Alfandira Sophany
Duty Leader IT Surveillance
Bogor
Summary
Dynamic IT leader with extensive experience at Huawei Tech Investment, excelling in team leadership and project management. Proven track record in enhancing productivity through effective training and performance evaluation. Skilled in conflict resolution and analytical thinking, driving teams to achieve organizational goals while fostering a culture of collaboration and innovation.
Overview
11
11
years of professional experience
Work History
Duty Leader IT Surveillance
Huawei Tech Investment
Jakarta, Indonesia
03.2023 - Current
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Conducted regular reviews of operations and identified areas for improvement.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Leader IT Infra Surveillance
Huawei Tech Investment
Jakarta, Indonesia
07.2022 - 02.2023
- Oversaw day-to-day activities of 8 employees in operation establishment, fostering inspiring atmosphere to optimize employee experiences.
- Trained employees on Managed services IT Infra and assigned duties.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Conducted regular reviews of operations and identified areas for improvement.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Generated reports detailing findings and recommendations.
Leader IT Apps Surveillance
Huawei Tech Investment
Jakarta, Indonesia
07.2021 - 06.2022
- Oversaw day-to-day activities of 8 employees in operation establishment, fostering inspiring atmosphere to optimize employee experiences.
- Trained employees on Managed services IT Apps and assigned duties.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Conducted regular reviews of operations and identified areas for improvement.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Generated reports detailing findings and recommendations.
IT Operation Staff
Huawei Tech Investment
Jakarta, Indonesia
08.2019 - 06.2021
- Maintained accurate records of all transactions, helping to ensure organizational transparency.
- Improved operational efficiency by streamlining processes and implementing new procedures.
- Provided training for new staff members, ensuring consistent performance standards across the team.
- Leveraged technology solutions to automate time-consuming tasks, freeing up resources for higher-value activities.
- Helped meet changing demands by recommending improvements to business systems or procedures.
IT Operation Staff
XL Axiata
Jakarta, Indonesia
05.2014 - 07.2019
- Collaborated with cross-functional teams to ensure smooth workflow and achieve project goals.
- Facilitated change management efforts, guiding the organization through periods of growth or restructuring smoothly.
- Enhanced customer satisfaction with timely resolution of issues and proactive communication.
Education
Bachelor of Science - Information Technology
Pakuan University
Bogor, Indonesia 04.2001 -
Skills
Team leadership
Project management
Employee training
Performance evaluation
Technical support
Analytical thinking
Conflict resolution
Time management
Motivating teams
Incidents management
Performance management
Attention to detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Duty Leader IT Surveillance
Huawei Tech Investment
03.2023 - Current
Leader IT Infra Surveillance
Huawei Tech Investment
07.2022 - 02.2023
Leader IT Apps Surveillance
Huawei Tech Investment
07.2021 - 06.2022
IT Operation Staff
Huawei Tech Investment
08.2019 - 06.2021
IT Operation Staff
XL Axiata
05.2014 - 07.2019
Bachelor of Science - Information Technology
Pakuan University
04.2001 -