Collecting coins and old notes
Hi, I’m
DEKI CHODEN
Massage Therapist
Thimphu Bhutan ,Bebena
Summary
Personable and versatile Assistant spa manager with expertise delivering spa services and managing fitness programs, safety and massages. Models astute business sense in meeting budgets in combination with personal service orientation and direct care for clients. Listens attentively to customer concerns and turns potential challenges into opportunities for improved business and spa service.
Overview
8
years of professional experience
2
years of post-secondary education
5
Languages
Work History
Pacific Adventure Australia
Assistant spa manager and spa Receptionist
01.2022 - 01.2023
Job overview
- Scheduled rosters for the staff
- Trained new staff with company polices and procedure, and supporting marketing efforts
- Making sure the staff provides our guest the authentic spa experience
- Stock inventory management
- Assisted the spa manager in overseeing daily operations, and ensuring a clean and relaxing environment
- Handling reception and taking spa appoints.
OneSpaWorldSingapore , Singapore
Medi Spa Sales Consultant
12.2021 - 03.2022
Job overview
- Created detailed sales presentations to communicate product features and market data.
- Provided sales and customer service assistance to walk-in traffic
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Diamond And Majestic Princess Cruise Australia, New Zealand
massage therapist
01.2018 - 01.2020
Job overview
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Le Meridian Thimphu, BhutanThimphu , Norzin Lham
Massage Therapist
01.2015 - 01.2017
Job overview
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Education
Utpal Girls High School Bhutan
High School Graduate from Ecommerce
02.2013 - 12.2013
International Institute of Wellness Studies New Delhi
Diploma from Beauty And Spa
03.2015 - 01.2016
Onespaworld Hyderabad India
Training from Massage Therapy
05.2017 - 06.2017
Skills
Swedish Massage
Anatomy
Customer consultation
Aroma Therapy
Reflexology
Hot Stone Massage
Marketing and advertising
Body Treatments
Trigger Point Massage
Deep Tissue Massage
Administrative support
Schedule Management
Spa operations
Employee training
PPE Compliance
Teambuilding
Teamwork and Collaboration
Multitasking Abilities
Good Telephone Etiquette
Interests
Spa and Netflix
Traveling
Yoga
Timeline
Assistant spa manager and spa Receptionist
Pacific Adventure Australia
01.2022 - 01.2023
Medi Spa Sales Consultant
OneSpaWorld
12.2021 - 03.2022
massage therapist
Diamond And Majestic Princess Cruise Australia
01.2018 - 01.2020
Onespaworld
Training from Massage Therapy
05.2017 - 06.2017
International Institute of Wellness Studies
Diploma from Beauty And Spa
03.2015 - 01.2016
Massage Therapist
Le Meridian Thimphu, Bhutan
01.2015 - 01.2017
Utpal Girls High School
High School Graduate from Ecommerce
02.2013 - 12.2013