Expanding my network, one connection at a time building bridge to new opportunities
EZRA ARIEL HERNANDO
F&B Marketing And Social Media
Bandung
Summary
Offering services with deep passion for marketing and social media management. Well-versed in creating engaging content, monitoring posts and develop long-term relationship with customers. Knowledgeable team player works diligently to meet and exceed assigned goals.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Social Media Marketing Intern
Tjengli Kopitiam
01.2024 - Current
- Managed social media accounts for the coffee shop, tailoring content to brand specifications in coffee and chinese food.
- Conducted in-depth market research to identify trends, enabling better-targeted marketing efforts.
- Researched relevant industry trends to develop engaging, topical social media content.
- Designed paid client ads for use on diverse social media platforms.
- Created content strategies for digital media.
- Responded to comments, posts, and questions from various channels
- Drafted and distributed press releases, blog posts and related content to increase media coverage.
Social Media Marketing Intern
Hachi Ju Hachi Japanese Cuisine
10.2021 - 06.2023
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Managed social media accounts for japanese cuisine, tailoring content to brand specifications.
- Researched relevant industry trends to develop engaging, topical social media content.
- Created customized marketing materials to increase product awareness.
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
- Increased brand visibility by crafting and implementing creative social media campaigns.
Administrative Intern
Sushi Den Japanese Restaurant Bandung
03.2020 - 02.2021
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Education
High School Diploma -
PKBM Intan Bandung
Bandung, Indonesia 04.2001 -
Skills
Client Relationship Management
Social Media and Promotions
Microsoft Office
Food and Beverage Understanding
Food and Beverage Translation
Interests
music, food and beverage, boxing
I enjoy pop and slow music because it's chill and calming. As a trained chef, I can whip up drinks with recipes I've memorized. And Muay Thai? It's my stress reliever, and it's so much fun!
Timeline
Social Media Marketing Intern
Tjengli Kopitiam
01.2024 - Current
Social Media Marketing Intern
Hachi Ju Hachi Japanese Cuisine
10.2021 - 06.2023
Administrative Intern
Sushi Den Japanese Restaurant Bandung
03.2020 - 02.2021
High School Diploma -
PKBM Intan Bandung
04.2001 -