Summary
Overview
Work History
Education
Skills
Timeline
Generic

Friska Febriani

Procurement & Logistics Staff
Bandung

Summary

Dynamic Procurement and Logistics Officer at PT Bangtelindo By Telkom Indonesia, adept at negotiating shipping costs and achieving 100% on-time delivery. Proven expertise in data tracking and reporting, combined with strong problem-solving skills, ensures efficient supply chain management and fosters positive supplier relationships. Bilingual communicator with a focus on client satisfaction.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Procurement and Logistics Officer

PT Bangtelindo By Telkom Indonesia
04.2023 - Current
  • Responsible for managing the end-to-end procurement process of fiber optic cables and HDPE pipes, including purchase planning, supplier coordination, and logistics arrangement to ensure timely and accurate delivery to project sites.
  • Coordinated daily with suppliers and logistics companies to guarantee on-time, safe, and efficient delivery, achieving 100% punctual delivery with no penalties.
  • Successfully negotiated with logistics vendors, reducing shipping costs by nearly 50% from the initial price offered by suppliers through direct communication with PICs.
  • Ensured all deliveries met project deadlines, closely monitoring shipping progress and proactively resolving potential delays.
  • Maintained positive relationships with buyers by providing regular delivery updates and applying persuasive communication to ensure client patience and satisfaction.
  • Verified and completed all delivery documentation, including delivery notes, handover reports, and invoices, ensuring compliance with company policies.
  • Managed end-to-end invoicing processes including billing to clients, and invoice validation from suppliers and logistics vendors, coordinating all financial flows with the internal finance department.
  • Compiled all procurement and logistics data using Microsoft Office and the company’s internal financial system to support reporting, monitoring, and performance evaluation.

Sales Team Leader

IRIS By Nava Group
01.2023 - 04.2023
  • Led a team of sales representatives stationed across multiple malls in South Jakarta, overseeing daily deployment schedules, shift rotations, and location assignments to ensure optimal team performance and coverage.
  • Managed and monitored individual sales performance by collecting and analyzing daily reports from each team member regarding the number of customer interactions, leads generated, and overall engagement effectiveness.
  • Acted as the first point of contact for internal team issues, proactively mediating interpersonal conflicts and maintaining a productive and collaborative working environment.
  • Reported key performance indicators (KPIs) and team updates through daily briefings to the Supervisor and weekly analytical summaries to the Assistant Manager for strategic planning purposes.
  • Collaborated with team members to design and implement innovative on-ground marketing strategies aimed at boosting customer acquisition, increasing foot traffic, and exceeding company sales targets.
  • Ensured the team consistently met and surpassed corporate sales goals by motivating staff, organizing performance review sessions, and delivering real-time coaching in the field.
  • Maintained clear communication between the company’s marketing management and field team to ensure consistency in product messaging and campaign objectives.
  • Trained new sales staff on customer approach techniques, product knowledge, and ethical selling practices to uphold the company’s professional standards.

Export Operations (Internship)

PT Denny Rattan Furniture
07.2022 - 11.2022
  • Supported the international sales team by managing large-scale export orders from buyers in Peru, Italy, Brazil, and France, ensuring that all specifications were accurately translated into production instructions.
  • Acted as a communication bridge between overseas buyers and local suppliers, relaying detailed purchase orders and timelines to ensure smooth and timely processing.
  • Coordinated with factory foremen to monitor packaging schedules, stock availability, and overall production readiness, particularly for high-volume furniture items such as chairs, tables, and custom sets.
  • Tracked and reported daily production and order fulfillment progress to managers, maintaining visibility across multiple workstreams involving thousands of product units.
  • Collaborated with logistics partners to arrange timely pickup and shipping of goods, confirming fleet availability and readiness for both domestic and international dispatch.
  • Assisted in quality control follow-ups, ensuring all goods met export standards and were properly prepared for long-distance shipment.
  • Helped maintain accurate documentation and export records to support customs clearance and delivery tracking.

Research Assistant Intern

Universitas Pasundan
04.2020 - 10.2021
  • Assisted a senior professor in conducting research on international social welfare issues, contributing to data collection, analysis, and synthesis for academic publications and policy studies.
  • Conducted literature reviews and academic journal evaluations, helping to assess content quality and relevance for publication by the university’s research center.
  • Edited and proofread draft academic journals to ensure adherence to academic standards and citation formatting before submission and publication.
  • Supported the development of academic presentation materials, including PowerPoint slide decks and research summaries for conferences and academic talks.
  • Collaborated with the university's research team on interdepartmental projects addressing transnational welfare issues and comparative policy analysis.

Education

Bachelor of Arts - Social Work

Universitas Pasundan
Bandung, Indonesia
04.2001 -

Skills

  • Supplier relationship management
  • Procurement process improvement
  • Supply chain optimization
  • E-procurement systems
  • Data Tracking & Reporting (Microsoft Office, Excel & Financial Systems)
  • Negotiation & Cost Reduction
  • Project & Team Management
  • Public Speaking & Presentation Support
  • Organizational & Multitasking Abilities
  • Adaptability & Initiative
  • Problem Solving & Crisis Management

Timeline

Procurement and Logistics Officer

PT Bangtelindo By Telkom Indonesia
04.2023 - Current

Sales Team Leader

IRIS By Nava Group
01.2023 - 04.2023

Export Operations (Internship)

PT Denny Rattan Furniture
07.2022 - 11.2022

Research Assistant Intern

Universitas Pasundan
04.2020 - 10.2021

Bachelor of Arts - Social Work

Universitas Pasundan
04.2001 -

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Friska FebrianiProcurement & Logistics Staff