Andriyanto
Business Analyst
Tangerang
Summary
Accomplished Business Analyst Manager with a proven track record at PT Global Digital Niaga, enhancing business processes and fostering team growth. Expert in analytical thinking and critical problem-solving, significantly improving system functionality and stakeholder management. Renowned for developing scalable solutions and mentoring teams to achieve excellence.
Overview
15
15
years of professional experience
Work History
Business Analyst Manager
PT Global Digital Niaga
08.2019 - Current
- Formulated end to end system and business process flow to enhance current process flow.
- Managed a team of analysts, fostering collaboration and promoting professional growth.
- Analyzed complex data sets to identify trends and opportunities for process improvement.
- Mentored junior business analysts, providing guidance on best practices and fostering a culture of continuous learning.
Senior Business & System Analyst
Traveloka
02.2018 - 07.2019
- Provided technical support for end-users, resolving issues promptly and effectively.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Assessed business requirements to create focused solutions.
IT Policy
Central Bank of Indonesia
06.2015 - 01.2018
- Enhanced IT policy effectiveness by conducting comprehensive research and analysis on relevant issues and standards.
- Collaborated with multiple teams to address complex policy challenges, ensuring comprehensive solutions.
- Managed implementation of policy and program initiatives.
- Drafted high-quality IT policy documents, resulting in increased clarity and understanding for decisionmakers.
Senior Software Engineer
Codapay
07.2013 - 01.2015
- Enhanced software functionality by identifying and resolving complex technical issues.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
Senior Software Consultant
Wincor Nixdorf Indonesia
11.2011 - 04.2013
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Actively contributed to the development of internal tools and resources, streamlining workflows and enhancing team capabilities.
- Developed custom software solutions tailored to client requirements, leading to increased customer satisfaction and repeat business.
- Collaborated with cross-functional teams to identify and resolve technical issues, facilitating smooth project progression.
Programmer Analyst
Emerio Indonesia
09.2010 - 10.2011
- Worked closely with clients to establish specifications and system designs.
- Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
- Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
- Tested and deployed scalable and highly available software products.
- Enhanced user experience through the development of intuitive and user-friendly interfaces.
- Wrote highly maintainable, solid code for software system.
Programmer
Sigma Cipta Caraka
11.2009 - 08.2010
- Reduced system errors and improved reliability through rigorous debugging processes.
- Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Mentored junior programmers, enhancing their skill sets and fostering professional growth within the team.
Education
Bachelor of Arts - Informatics
Sanata Dharma University
Yogyakarta, Indonesia 04.2001 -
Skills
Business process improvement
Critical thinking abilities
Requirements Gathering
Stakeholder Management
Problem-solving abilities
Analytical Thinking
Timeline
Business Analyst Manager
PT Global Digital Niaga
08.2019 - Current
Senior Business & System Analyst
Traveloka
02.2018 - 07.2019
IT Policy
Central Bank of Indonesia
06.2015 - 01.2018
Senior Software Engineer
Codapay
07.2013 - 01.2015
Senior Software Consultant
Wincor Nixdorf Indonesia
11.2011 - 04.2013
Programmer Analyst
Emerio Indonesia
09.2010 - 10.2011
Programmer
Sigma Cipta Caraka
11.2009 - 08.2010
Bachelor of Arts - Informatics
Sanata Dharma University
04.2001 -
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