ILHAM S.Hum
Sales Specialist (Medical Devices)
Bandung
Overview
8
8
years of professional experience
Summary
Dynamic Sales Specialist with a proven track record at PT IDS Medical Systems Indonesia, excelling in client relations and sales strategy development. Achieved significant revenue growth by implementing strategic sales plans and enhancing customer satisfaction through effective communication and consultative selling. Skilled in CRM tools and relationship building, consistently exceeding sales targets.
Work History
Sales Specialist
PT IDS Medical Systems Indonesia
01.2020 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
Medical Representative
PT Ferron Par Pharmaceuticals
04.2017 - 12.2020
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Education
English Literature (S,Hum) - English Literature
Universitas Islam Negeri Sunan Gunung Djati
Bandung 04.2001 -
Skills
Client relations
Inquiry handling
Relationship selling
Needs assessment
Sales reporting
Sales expertise
Relationship building
Team collaboration
Customer service and care
Territory management
Sales strategy development
Sales presentations
Sales funnel management
Closing techniques
Prospecting skills
Competitor analysis
Consultative selling
Sales analytics
Customer service
Time management
Negotiation tactics
Sales closing
CRM proficiency
Competitor research
Event participation
Timeline
Sales Specialist
PT IDS Medical Systems Indonesia
01.2020 - Current
Medical Representative
PT Ferron Par Pharmaceuticals
04.2017 - 12.2020
English Literature (S,Hum) - English Literature
Universitas Islam Negeri Sunan Gunung Djati
04.2001 -