Summary
Overview
Work History
Education
Skills
Websites
TRAVELING TO ANOTHER COUNTRY
Timeline
Generic

BAIQ LISMA ROSSALIA BUDIRIANTI ROSSA

OFFICER BANKING AND SALES MARKETING
Mataram

Summary

Dynamic Sales and Marketing Officer with proven success at BANK NEGARA INDONESIA, adept at driving revenue growth through strategic marketing initiatives and exceptional customer service. Skilled in data-driven decision making and relationship management, I excel in fostering client loyalty and enhancing brand awareness. Committed to achieving results through teamwork and collaboration.

Energetic and personable individual with talent for effective communication and problem-solving customer service in BANK RAKYAT INDONESIA. Demonstrates solid understanding of financial principles and possesses strong organizational skills. Aims to provide exceptional customer service and contribute to client satisfaction and company success.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Sales and Marketing Officer

BANK NEGARA INDONESIA
Mataram, West Nusa Tenggara
02.2025 - Current
  • Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
  • Negotiated contracts with key partners and suppliers, optimizing costs while maintaining quality standards.
  • Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
  • Collaborated with cross-functional teams for product launches, resulting in higher market penetration and brand awareness.
  • Analyzed sales and marketing data for improved strategies.
  • Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.

Customer Service Banker

BANK RAKYAT INDONESIA
Mataram, West Nusa Tenggara
06.2018 - 07.2023
  • Collaborated with team members to improve overall branch performance and achieve sales goals.
  • Implemented effective cross-selling strategies, leading to increased product sales and revenue generation.
  • Assisted customers in opening new accounts, resulting in the growth of the bank''s customer base.
  • Managed sensitive client data with discretion, adhering strictly to privacy policies and regulatory guidelines at all times.
  • Maintained up-to-date knowledge of banking regulations and compliance requirements, ensuring accurate processing of transactions.
  • Developed strong relationships with clients, fostering trust and loyalty to the bank over time.
  • Educated customers on online banking and mobile banking applications.

Education

Master of Management - Human Resources Management

MATARAM UNIVERSITY
MATARAM
07.2018 - 11.2020

Bachelor of Economics - Financial Management

MATARAM UNIVERSITY
MATARAM
07.2013 - 04.2017

Skills

Sales presentations

Social media marketing

Marketing analytics

Data-driven decision making

Teamwork and collaboration

Customer service

Decision-making

Sales strategy development

Customer relationship management

TRAVELING TO ANOTHER COUNTRY

I LIKE TO TRAVELING TO ANOTHER COUNTRY AND LIKE TO DO VARIOUS CULINARY TOUR 

Timeline

Sales and Marketing Officer

BANK NEGARA INDONESIA
02.2025 - Current

Master of Management - Human Resources Management

MATARAM UNIVERSITY
07.2018 - 11.2020

Customer Service Banker

BANK RAKYAT INDONESIA
06.2018 - 07.2023

Bachelor of Economics - Financial Management

MATARAM UNIVERSITY
07.2013 - 04.2017

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BAIQ LISMA ROSSALIA BUDIRIANTI ROSSAOFFICER BANKING AND SALES MARKETING