PASSANG LHAMO TAMANG
FRONT DESK ASSOCIATE
Gelephu
Summary
Highly motivated and customer-focused individual aiming to contribute exceptional service and problem-solving skills to a Front Desk Associate, fostering positive customer relationships and supporting organizational objectives.
Detail-oriented Front Desk Associate with a proven track record of managing guest check-ins, room bookings, and inquiries with professionalism at Hotel Jakar View. Demonstrates advanced communication, organizational, and problem-solving abilities, ensuring customer satisfaction in fast-paced settings. Brings excellent teamwork and the ability to maintain high performance under demanding conditions.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
3
3
Languages
Work History
Receptionist
Hotel Jakar View
01.2024 - 02.2025
- Welcomed and assisted guests at the front desk
- Handled check-ins, check-outs, and guest inquiries
- Supported food & beverage service, room bookings, and hygiene maintenance
- Managed phone/email communication and daily report
- Customer Service
Education
High School Graduate -
Damphu Central School
Skills
- Excellent verbal and written communication
- Professional front-desk etiquette
- Multitasking and time management
- Customer service and conflict resolution
- Computer skills (MS Word, Excel, Gmail)
- Fluency in English, Dzongkha, and Nepali
REFERENCE
Namgay Wangchuck
General Manager
+97517590787
info@hoteljakarview.com
Timeline
Receptionist
Hotel Jakar View
01.2024 - 02.2025
High School Graduate -
Damphu Central School
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