Summary
Overview
Work History
Education
Skills
Timeline
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Tri Yogi Wardhana

Tri Yogi Wardhana

Sr. Manager
South Tangerang

Summary

Dynamic Sr. Manager at PT. Suprabakti Mandiri with a proven track record in strategic planning and cross-functional collaboration. Enhanced customer satisfaction and team productivity through innovative process improvements and talent development. Championed quality management initiatives, resulting in significant cost savings and a strong company culture focused on continuous improvement. Versatile Senior Manager specializing in Manufacture Industry and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Sr. Manager

PT. Suprabakti Mandiri
Tangerang, Banten
08.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Provided strong leadership to enhance team productivity and morale.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.

Project Quality Manager

PT. INEOS Aromatics Indonesia
Cilegon, Banten
11.2018 - 04.2021
  • Conducted thorough root cause analyses for any identified issues, driving process improvements to prevent recurrence.
  • Championed best practices in quality management throughout the organization, leading by example in driving continuous improvement efforts.
  • Fostered a collaborative environment that encouraged open communication, problem-solving, and innovation within the team framework.
  • Led cross-functional teams to deliver high-quality results on time and within budget constraints.
  • Enhanced project quality by implementing rigorous testing procedures and monitoring key performance indicators.
  • Collaborated closely with stakeholders to define clear requirements and expectations, leading to better alignment between project goals and desired outcomes.
  • Performed regular audits of project deliverables to ensure adherence to established quality standards and client specifications.
  • Analyzed project performance data to identify areas of improvement.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Project Quality Manager

PT. Indotech Karya Mandiri
Bintuni, Papua Barat
04.2017 - 10.2018
  • Led cross-functional teams to deliver high-quality results on time and within budget constraints.
  • Enhanced project quality by implementing rigorous testing procedures and monitoring key performance indicators.
  • Collaborated closely with stakeholders to define clear requirements and expectations, leading to better alignment between project goals and desired outcomes.
  • Performed regular audits of project deliverables to ensure adherence to established quality standards and client specifications.
  • Delivered timely status updates on projects at milestone checkpoints for accurate reporting purposes.

Education

Bachelor of Applied Science - Welding Engineering

Institut Teknologi Sepuluh Nopember
Surabaya
08.2007 - 10.2011

Master of Management - Service Management

Universitas Ciputra
Surabaya
02.2024 - Current

Skills

Strategic planning

Operations management

Cross-functional collaboration

Troubleshooting and problem resolution

Customer relationship management

Continuous improvement

Performance evaluation

Computer skills

Timeline

Master of Management - Service Management

Universitas Ciputra
02.2024 - Current

Sr. Manager

PT. Suprabakti Mandiri
08.2021 - Current

Project Quality Manager

PT. INEOS Aromatics Indonesia
11.2018 - 04.2021

Project Quality Manager

PT. Indotech Karya Mandiri
04.2017 - 10.2018

Bachelor of Applied Science - Welding Engineering

Institut Teknologi Sepuluh Nopember
08.2007 - 10.2011

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Tri Yogi WardhanaSr. Manager