Tshering Yangdon
Paro
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Fruit and Vegetables Shop Owner
Tshering Yangdon
06.2018 - 07.2023
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
High School - Arts
Gongzim Ugyen Dorji Central School
Haa, Bhutan03.2021
Middle School - Economics
Shaba Higher Secondary School
Shaba, Paro, Bhutan11.2019
Skills
- Teamwork and Collaboration
- Organization and Time Management
- Good Telephone Etiquette
- Active Listening
- Decision-Making
- Planning and Coordination
- Multitasking Abilities
- Dependable and Responsible
- Problem-Solving
- Interpersonal Communication
- Attention to Detail
Languages
Dzongkha
Native language
English
Upper intermediate
B2
Hindi
Intermediate
B1
Timeline
Fruit and Vegetables Shop Owner
Tshering Yangdon
06.2018 - 07.2023
High School - Arts
Gongzim Ugyen Dorji Central School
Middle School - Economics
Shaba Higher Secondary School
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